Discusses best practices for effective Windows NT/ 2000 support, world-class help desk and training solutions, organizing, documenting, and managing your network, and minimizing disruption in Windows 2000 migration. Softcover. CD-ROM included.
Customer Reviews:
Avg. Customer Rating: 2.5 / 5.0
Is it time to wake up?:
What a disappointing book to read - not that its inaccurate, rather it suffers from a grating writing style. At best, this tome is dull, and at worse it's yawnworthy. I don't expect a second edition...
Support and not administration is the goal of this book:
While I appreciate the frustration of some people who have purchased the book only to find there is little about Windows 2000 or that the book is not a good reference for *administering* a Windows NT/2000 system, that was never the intention of this book. The very first paragraph of the introduction (also available on-line at Amazon.com) tells the reader: "If you are looking for a book to help you pass any of the Microsoft certification tests, you would be better off putting this book back on the shelf and... more info
Not a Windows 2000 Book:
Book had very little about Windows 2000, almost none. I am not sure why they had 2000 in the title. Jim Mohr is a Unix Guy, which seems to affect the content. You really want somebody that lives, breathes and appreciates NT, writing books about NT. He also should have a little bit of reference; the book is more of a narrative.
Supporting Windows NT and 2000 Workstation and Server:
If you ignore the numerous spelling and grammar mistakes you'll find this is a good reference that mixes a lot of the basics/background with recent and relevant topics. The straightforward text makes it easy to absorb so you almost forget you are reading a 'techie' book at all. Good reference book for the workplace.