I am a CQE & Six Sigma Black Belt and have owned this book for a little over two years now. This book provides a very handy and useful reference for the tools used in problem-solving, quality management, six sigma and project management as well. The Tool Matrix in the first chapter divides the tools under various categories and helps to identify the right tool needed for a certain stage or situation. The chapter on Quality Improvement Stories show the use of these tools in successful continuous... more info
quality skills:
I got this book as part of a college course i was doing, but in reality it is so good it has helped me out in my job. There are times in our jobs when we dont get a chance to do new things and this book actually makes it very simple to introduce new initiatives. I would highly recommend this book to anyone considering a career in quality mangement.
Extremely Useful Compendium:
This book is so well done. For Six Sigma and Quality professionals it will become one of your most well worn books.
Best Quality tools book for recommended readings in training:
This is one of the best books I have ever reviewed. It is so easy to know the quality tools but understanding the tools is the key to effective implementation. The book provides a comprehensive review of all the tools in the quality profession with indexed case studies and applications. I use the quality tools while training Meirc participants on Total quality, six sigma, simplification of work processes and procedures in Dubai seminars and it is certainly has gained our participants lots of benefits on... more info