Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As this critical sector of the workforce continues to increase in size and importance, that's a mistake that could cost companies their future. Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy - and so they require different management techniques to improve their performance and productivity. Based on extensive research involving over one hundred companies and more than six hundred knowledge workers, "Thinking for a Living" provides rich insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers and presents a unique framework for matching specific types of workers with the management strategies that yield the greatest performance. Written by the field's premier thought leader, "Thinking for a Living" reveals how to maximize the brain power that fuels organizational success.
Customer Reviews:
Avg. Customer Rating: 4.0 / 5.0
Thinking for a Living:
Item was received in a timely manner and was in excellent condition as the seller described. I am very satisfied.
Excellent Buy - A must have:
I have read a number of Tom's books, but this one beats them all (I am saving up to buy another one!). The knowledge worker is an essential ingredient for innovation. Fascinating title, well prepared and perfectly laid out thoughts and a simple style writing makes this book a choice material for anyone seeking personal development or involved in self-directed learning. This book is a true blessing and I am glad I bought it. It is a steady reference for my knowledge management project and hopefully,... more info
You have got to be kidding?:
I endeavor to follow the addage that if you have nothing nice to say then say nothing; however, this work is redundant, virtually devoid of any actionable insights, and smacks of a self indulgent attempt to justify his own ideosycratic work habits. I kept going in hopes that one concept would justify my investment of mind. The only return on my investment is a book I can now confindently refer to those I distain and assiduously warn those I adore to avoid. I am fairly sure the majority of previous... more info
Insightful and pragmatic:
Though he starts with a fuzzy definition of knowledge workers, Thomas Davenport quickly gets to the point where his ideas are both illuminating and practical. His logical structure covering multiple approaches to improving the performance of knowledge workers both changes some foundations upon which to approach the task and also provides many practical ideas to implement. Having focussed for many years on process improvement in software projects, I found his insights on the difference betwen... more info